Technology Salon

Global Development Alliances (GDA’s) are USAID’s innovative public-private alliance model to mobilize business and civil society to stimulate economic growth. Yet GDA’s and Private Sector Alliances (PSA’s) can be confusing and intimidating, especially when a proposal deadline is approaching too quickly. Successful alliances take commitment, so invest a morning of your time learning how to…

In the immediate aftermath of the Haitian earthquake, several Bay area organizations deployed life-saving ICTs to speed disaster response in Port-au-Prince and the greater humanitarian efforts across Haiti. At the next San Francisco Technology Salon, we’ll hear from InSTEDD and Inveneo on how they deployed their respective technical ecosystems, its impact, and their transition possibilities…

We at SSG Advisors are currently incubating a new approach to the delivery of higher education services that leverages both new technology and disruptive business models. We presented this model at last week’s eLearning Technology Salon and I am very grateful for all of the thoughtful and useful input received The Salon was a great…

In what has become an annual tradition, we’re honored to have Terry Kramer, now Regional President – Vodafone Americas, return to the Technology Salon and update us on Vodafone’s continued efforts to bring mobile technology to the developing world.

Young people make up 18% of the world’s population today, or 1.2 billion in absolute terms. Of these 15-24 year-olds, 87% live in developing countries. At the same time, their basic educational needs are not being met. More than one-third of all youth around the world are not in the classroom – 73% of youth…

The Girls and ICT Technology Salon was a great opportunity to get an amazing group of thinkers and do-ers in the same room to debate around a particular topic. I’m Linda Raftree, Plan International West Africa Regional Office, Advisor for New Technology and Social Media. I was honored to lead 20+ people in a conversation…

In the developing world, girls need new skills and capacities for the 21st Century. They need to have the ability to be flexible, adaptive, and innovative to grow into positions of influence in their communities and countries.

Does ICT education help girls?

Yet – as we learned in the Gender Equality in ICT Education discussion – just getting girls to secondary school is a challenge, and once there, girls often shun ICT’s unless they have strong mentors and female role models.

Please join us Thursday, January 28th, as Linda Raftree, Social Media and New Technology Advisor for Plan International‘s West Africa Regional Office, leads us in a discussion of three pertinent questions:

1. How can the technology and international development communities support the development of girls?
2. What role does ICT play in facilitating girls’ growth?
3. And where are the concrete examples that prove ICT is a net positive for female progress?

We’ll also try to identify case studies, partners, and further research around girls development and ICT for inclusion in Plan’s 2010 Girls and ICT Report, now underway.

Competitive private companies know that just adopting the tools of ICT will not magically lead to productivity gains – it takes much change and investments in business processes to really reap the rewards that ICT can bring. But this basic tenant can be lost in the hype around specific devices or technologies.

Whew, I think this was one of the most intense and contentious Technology Salons yet! After an hour of lively discussion around what “sustainability” and “scale” means to information and communication technology programs, we were just starting to pull back the layers around the topics.

(Want to attend the next Technology Salon? Then subscribe to our meeting announcements to be invited.)

Sustainability Means Many Things

We quickly found that there were many definitions of sustainability and scale. Maybe too many, as these terms differed wildly across implementers and donors. It was even suggested that in the realm of ICT, development has an unbroken string of failures since none of the projects have scaled to the extent of mobile phones.

Before we cast out the entire body of work to date, much of ICT4D is done as experimentation – there is an expectation of failure while we figure out models that would work. At least we have mobile phones to show that there are ICT models that can scale, sustainably.

What do you think is the single most important issue at the intersection fo technology and development? Recently, the twin issues of sustainability and scale have come to the forefront in many conversations, with both peaking in October in several forums:

Is it only about money?

• Sustainability: This month’s Educational Technology Debate is focusing on ICT4E sustainability and at an IADB meeting, virtually everything that USAID does was suggested to be unsustainable.
• Scale: I was recently reminded that while there is an incredibly vibrant mobile phone industry, after 15 years of PDA and mobile phone pilots there are few, if any, sustained mobile technology development projects that are more than 5 years old, continued after funding ended, and scaled beyond pilots.

But what do we mean by “sustainability” and “scale” in ICT4D?

Now here’s the real issue. What might be our shared definition of both “sustainability” and “scale” with information and communication technology programs in international development?

In our September Technology Salon, we took on James BonTempo’s pertinent question of What Does the “m” in mHealth Really Mean? in a spirited debate with technology and development practitioners.

Is this mHealthcare? (photo: Data Dyne)

We were seeking a better definition of mHealth than the current focus on devices, and specifically the hype around mobile phones. As one participant bemoaned, it seems that every health project with a mobile phone or PDA, no matter their usage, is now an mHealth project.

So we sought to put parameters on what could be called an mHealth project, and through that, come up with a new definition for mHealth. After an hour of vibrant debate, we developed these four aspects for mHealth projects:

In a recent Twitter exchange, James BonTempo asked a very pertinent question about the current mHealth buzz:

The only mHealth definition? (Img: DataDyne)

Should definition of #mHealth include devices (wondering specifically about netbooks) or simply the concept of mobility?

He followed up his initial query with a simple poll that asked if mHealth should include a list of specific platforms or just the concept of mobility. So far, Twitterers agree, the “m” in mHealth should represent mobility, regardless of form factor.

But that’s different from the general notion of mHelth, represented by the mHealth Wikipedia entry, which focuses on equipment “mHealth is a recent term for medical and public health practice supported by mobile devices, such as mobile phones, patient monitoring devices, PDAs, and other wireless devices”

In our next Technology Salon, we’ll explore what the “m” in mHealth means for those who actually practice mHelath, with these field-experienced experts:

As I listened to Mike McKay, former country director of the Baobab Health Partnership, speak about how his organization is improving patient care with ICT in Malawi, I was struck by four key themes in Baobab’s solution:

Mike McKay of Baobab Health

1. Start with Patient Data
2. Keep Technology Easy to Use & Modify
3. Always Build Local Capacity
4. Project Poverty is an Advantage

Now neither Mike, nor Baobab’s founder, Gerry Douglas, made all these points explicitly, but they are the takeaways we can learn the most from.
Start with Patient Data
Knowing a patient’s past medical history is critical to continuity of care, particularly for patients with chronic illness. Do you know if the patient in front of you has tuberculosis? Or HIV? Or both plus malaria? Or is on any other medications or has any peculiarities you should know about them before you diagnose or treat their current ailment? If you had their medical records, you may.

In last month’s Technology Salon, we looked at Health Information Systems that improved reporting systems for governments. But what about improving patient care? Giving clinicians support and feedback at the point of care can bring about immediate changes in diagnosis and treatment, and start the reporting process with high-quality data.

In this month’s Technology Salon, National Health Information Systems: Who Uses What, Where?, we discussed a recently-completed study by Vital Wave Consulting that surveyed the global landscape of national HIS ecosystems in the developing world. The overall outcome may surprise development practitioners, but its well known to IT experts: basic change management matters more than fancy technology.

It often seems that there are as many health information systems (HIS) as there are governments – from custom legacy systems to new web-based applications. But which governments are using a HIS, what system do they employ, how has it helped them, and and what can we all learn from their experiences?

Health information system in practice

For the next Technology Salon, we’ll focus on a recently-completed study by Vital Wave Consulting that focused on the global landscape of national HIS Ecosystems in the developing world. This study was sponsored by the Bill & Melinda Gates Foundation to:

1. analyze the developing-country landscape of national HIS ecosystems
2. review prominent individual examples of HIS implementations
3. identify critical success factors for projects to strengthen health systems

We’ll have Brendan Smith of Vital Wave Consulting lead us through the report highlights, India case study, and an accompanying online HIS forum with an engaged discussion around the various HIS fulled by by hot coffee and Krispe Kreme donuts sugar rush.

National Health Information Systems: Who Uses What, Where?
June Technology Salon
Friday, June 26, 8:30-10am
UN Foundation Conference Room
1800 Mass Avenue, NW, Suite 400
Washington, D.C. 20036 (map)

Do note that this Salon is on Friday morning, instead of Thursday, seating is limited and the UN Foundation is in a secure building. So the first fifteen (15) to RSVP will be confirmed attendance and then there will be a waitlist.

Last week I had the privilege to participate in the Humanitarian Technology ChallengeTechnology Partnership with the Vodafone Foundation.

Mark Summer of Inveneo

Over two days, IEEE members were encouraged to develop and implement technological responses to three humanitarian challenges in developing countries:

1. Reliable Electricity: Availability of power for electronic devices
2. Data Connectivity of Rural District Health Offices: Capability of exchanging data among remote field offices and central health facilities
3. Patient ID Tied to Health Records: Maintain consistent patient records, including when patients visit different clinics and when they relocate

Working with them were representatives of 10 humanitarian organizations, and the brainstorming sessions where technology and development experts came together to devise solutions made the conference feel like a large-scale Technology Salon.